The Coaching Process

Aims of the coaching intervention at work or in other environments

Coaching is an intervention in the WORK situation to:-

  • which may be affecting performance (through fatigue, short temper, poor concentration, negativity, anxiety or general lack of focus.)
  • affect both physical or mental health and wellbeing.

In WORK or OTHER environments to

  • experiencing challenging family or parenting issues.

How will it benefit individuals/ teams?

I am aware from my own experience in healthcare delivery that many people need and indeed benefit from some time to think and reflect. Coaching support also provides reassurance and personal contact. This is valuable and helps individuals and teams to discuss issues openly, look ahead, plan work effectively, achieve goals, deal with challenging situations and maintain a positive state of mind. A thinking team is a performing team.

Coaching seeks to offer support, install changes in thinking and behaviour, encourage positive coping strategies and promote personal responsibility for managing work, life and health. This results in greater motivation and focus.

What is coaching?

Coaching is a professional and confidential relationship. It is built on trust and non-judgemental unconditional positive regard. It draws on counselling and listening approaches. Coaching can be delivered on a one to one basis with individuals or with a group/ work based team. Coaching can be delivered in many different environments.

In a coaching relationship the emphasis is on the individual or team finding effective, positive strategies to use at work and in their home life. These strategies have been based on the study of the emotional and cognitive processes of people who have very positive mental health. Sometimes the value of the coaching session will be simply the gift of time, attention and reflective space for an individual or team.  At other times more dynamic approaches need to be employed to bring about change.

The idea of personal choice and the ability to experience some sense of emotional control are central to the coaching work. The coach will use a variety of different techniques to bring about changes in thinking and behaviour. Coaching techniques have evolved from a mix of modern and traditional psychological approaches– neuro linguistic programming, assertiveness and personal development work, solution focussed therapy and cognitive behavioural therapy.

Coaching is already used widely in business, in the sporting world, education, local government and in many other public sector organisations. It is also used to support relationship difficulties and manage conflict resolution. It can support the development of parenting skills and can offer support to individuals facing challenges in their life such as redundancy, bereavement, stress, acute or chronic illness.

How will the coaching be delivered?

Coaching sessions are generally set up for an agreed number of sessions with a review date. The number of sessions required is dependant upon individual/ team need. Each session is usually one to two hours long (this can vary with team coaching, as sometimes more time needs to be set aside for a team session).

The individual or the team attending coaching set the agenda for the session.  A typical a session will begin by identifying a goal they would like to achieve. The session will concentrate on the gap between where the individual/ team is now and where they want to be.  The coaching session will examine what support, resources and strategies are needed to bridge the gap and enable them to reach their goal(s).  Action points will be made and some work may be set between sessions. 

Costings:          
Individual coaching is offered at £75.00 and hour.

Team coaching cost negotiated based on coaching programme required.

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